Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
The Lease-up Community Manager is responsible for the successful completion of all lease-up projects. This includes assuming all functions of a Community Manager, training of all permanent office site staff, and is responsible for the direct oversight of all support staff for the project. An ideal candidate will be an expert in communication and project management and have the ability to effectively report on simultaneous projects from inception to completion and be a self-starter looking to advance within the department.
Responsible for managing and coordinating lease-up projects from beginning to end.
Perform various outreach activities throughout Oregon and Washington.
Develop and maintain close relationships with resources in the industry.
Communicate effectively with clients, developers, investors, internal department directors, and executives.
Provide a variety of reports to internal and external stakeholders.
Develop and maintain the lease-up budget for each project including invoicing, billing, tracking payments, and allocating funds.
Develop positive business relationships with primary vendors, resources and clients through regular interactions via industry events, sponsorships, or phone and email communications.*
Coordinate the production of a wide range of marketing communications.*
Show apartments, accept applications, and screen applicants (verifying and certifying each resident’s income at initial, interim, and annual re-certification) to determine eligibility in accordance with company policies and procedures and applicable regulations.
Review all rental applications for criminal and credit background history and lease forms for accuracy and compliance with resident policy; check all leases for accuracy and completion.
Complete resident move-in sheet with resident; ensure utilities are transferred.
Understand rental agreement and residency policies and be able to explain them to residents.
Maintain waiting list files of eligible applicants and files of removed/rejected applicants from beginning to end of lease-up period.
Supervise and implement move-in and move-out procedures.
Collect rents, maintain and reconcile petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner.
Properly execute journal receipts for monies collected.
Maintain accurate accounting records.
Assist in preparation of the lease-up budget, monthly variance reports, occupancy reports and approval of invoices for payment.
Report and approve timecards for accurate payroll information to the Payroll Department in a timely manner.
Request pre-approvals for overtime pay from CBDMO.
Maintain property files and records.
Prepare daily, weekly, and monthly reports for CBDMO review.
Supervise the handling of any emergency that may arise on-site.
Communicate all problems and make recommendations to CBDMO in a reasonable timeframe.
Implement effective time management.
Provide satisfactory documentation to ensure fair and timely resolution of disputes or issues with residents, employees, or others.
Demonstrate leadership and promote professionalism through appearance, attitude, and communication skills.
Keep rental office clean, neat, organized, and confidential information secure.
Ensure compliance with applicable federal and state regulations associated with business operations.
Other duties as assigned.*
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B.A./B.S.) from four-year college or university preferred. Experience with LIHTC required. Prior experience with lease-ups strongly preferred. Experience with HUD, RD, or Farmworker funding programs in a lease-up setting preferred. Strong communication skills and 3-5 years of project management or Community Manager experience required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move 25-50 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.