Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Zone ranges from Salem to Brookings to Bend, Oregon.
Must reside in or be willing to relocate to Corvallis/Eugene area.
Travel is required.
The Senior Regional Portfolio Manager oversees the entire operation of an assigned portfolio of communities. The Senior Regional Portfolio Manager is responsible for achieving the financial and compliance goals established for each community and for meeting any other established operational goal. Each Senior Regional Portfolio Manager supervises all staff assigned to the communities and works under the direct supervision of the Director of Property Management.
Formulate and manage the operational and capital budget for the communities (annually), track and report on the financial performance of the communities (monthly), and implement strategies for enhancing the value of the assets.*
Review and approve invoices for properties within portfolio in a timely manner, provide plan for outstanding late invoice payment.*
Implement strategies for achieving high operational performance in the areas of expense management, rent growth, resident retention and service, income generation, and collections.*Mentor new Regional and Area Managers as well as existing managers that need additional support. Lead and manage processes for training new Regional and Area Managers in order to ensure consistency in policies and procedures for the property management department. Coach, train, develop and proactively manage the performance of Region Managers and Area Mangers and community staff to create stability.
Serve as primary contact for clients to maintain client satisfaction.*
Recommend to the Director of Property Management process improvement or events occurring within existing portfolio that may need to be addressed department wide. Meet with Director weekly.*
Strong ability to work with all departments and staff within said departments to promote the mission, vision, and values of Cascade Management.*
Perform as a senior member of the property management team and maintain consistent performance in order to lead by example for other Regional Managers.*
Act as a resource to other Regional and Area Managers for specific assignments to be determined by the Director of Property Management.*
Document processes for training new Regional and Area Managers in order to ensure consistency in policies and procedures for the property management department.*
Review property net occupancy regularly; concerns are discussed with Director of Property Management and Marketing, specifically address occupancy >30 days.*
Provide oversight, coaching, performance management and feedback to all subordinate employees. Ensure direct reports are in compliance with local, state, and federal laws pertaining to the industry, employment, and resident/tenant relations. Hold weekly meetings with all direct reports.*
Recruit, hire, train, and manage the performance of direct reports and take appropriate actions to ensure achievement of performance expectations. Contact the Director of Human Resources when performance issues are identified to provide progressive discipline for correction.
Make regular visits to each property site and ensure that the interior and exterior of the community meet Cascade Management safety and appearance standards and support all levels of development and accountability.*
Ensure quality maintenance of each property through tracked regular preventative maintenance inspections and timely completion of work orders. *
Schedule regular meetings with property owners to discuss the property performance and critical areas that need addressing, utilizing a structure meeting with agenda.*
Approve all repair, operating and maintenance contracts, within delegated contracting and signing authority, utilizing approved vendors while monitoring vendor performance. *
Identify specific individual training and development needs for field staff as needed, working in collaboration with the Director of Human Resources regarding specific training requests.
Work with Accounts Receivable (A/R) to ensure timely collection and notify the accounting department of any abnormalities. *
Monitor annual certification continuously with regards to PBV waitlists and other related certifications. Address deficiencies in a timely manner and involve Human Resources with identified performance deficiencies.*
Maintain property records in accordance to our Cascade Security Protocols and ensure the properties are equipped with appropriate filing cabinets with locks. Regular security checks performed.*
Meet regularly with community staff to monitor workloads and completions of requested tasks in a timely manner to include move-outs, 72 hours notices, and evictions.*
Perform other duties as required.*
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B.A./B.S.) from four-year college or university and 3-5 years of related experience in Portfolio Management function (management of 500+ units); or equivalent combination of education and experience.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.