Cascade Management

  • Resident Service Coordinator

    Job Locations US-OR-Canby | US-OR-Canby
    # of Openings
    Rate of Pay
  • About Us

    Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.


    Property Location

    Cascade House at Hope Village 1555 S Ivy Canby, OR 97013



    Monday and Wednesday 8AM-5PM


    Essential Functions and Responsibilities

    The Resident Service Coordinator will connect eligible residence to needed supportive services or medical services which are provided by private practitioners or agencies in the general community. In addition, duties may include formal and informal case management, in which the service coordinator is responsible for assessing service needs, determining eligibility for public services and making resource allocation decisions.


    Provides general case management (including intake) and referral services to all residents needing such assistance.*


    May provide formal case management for a resident when such service is not available through the general public.*


    Establishes linkages with all agencies and service providers in the community; shops around to determine/ develop the best "deals" in service pricing to assure individualized, flexible and creative services for the involved resident(s).*


    Sets up a directory of providers for use by both project staff and residents.*


    Refers and links the residents of the project to service providers in the general community, such as; case management, personal assistance, homemaker, meals on wheels, transportation, counseling, occasional visiting nurse, preventative health screeners, wellness and legal advocacy.*


    Educates residents on service availability, application processes and procedures, client rights, as well as providing advocacy as appropriate.*


    May develop case plans in coordination with assessment services in the community or with a Professional Assessment Committee.*


    Monitors the ongoing provision of services from community agencies and keeps the case management and provider agency current with the progress of the individual.*


    Manages the provision of supportive services where appropriate.*


    May set up volunteer support programs with service organizations in the community.*


    Helps the residents build informal support networks with other residents, family and friends.*


    May provide training to project residents in the obligations of tenancy or coordinate such training.*


    May educate other project staff on issues related to aging and service coordination, to help them to better understand, work with and assist the residents.*


    Performs other duties as assigned.*

    Qualifications and Physical Demands

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    High school diploma or general education degree (GED); and Associates Degree in social work,
    gerontology, psychology or counseling is preferred or 3 to 5 years related experience and/or training; or equivalent combination of education and experience.


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.


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