Rate of Pay: $23.00-35.00
Schedule: Monday-Friday (8am-5pm)
Hours: 40
Location: Portland Metro Area
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
Cascade Management’s Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
The Regional Maintenance Auditor is responsible for reviewing and documenting work performed by technicians in their assigned areas. The Auditor provides guidance on best practices, policy, protocol, site appearance, inventory control, and time management. The Auditor also acts as a resource for vendor choice, scope of work development, bidding process, and vendor selection as a result of the bidding process. The Auditor will inspect site staff and contractor work, compile data, ensure that company initiatives are implemented, and will train and mentor staff as required. This position is crucial in establishing a free flowing chain of information between the site staff and the Corporate office. The Auditor will build site and regional teams, set up regularly scheduled trainings, and ensure each site’s goals are met. The Auditor will be required to generate quarterly reports and recommend disciplinary action as warranted.
1. Set protocols and best practices and provide training to assigned Maintenance Technicians.*
2. Document and develop quarterly status reports related to work completion and direction given.*
3. Mentor, train, and document performance of the Maintenance Technicians.*
4. Review site work orders, vacant unit turnover processing, and projects; set goals and follow up in order to ensure accountability.*
5. Provide oversight and support for the Maintenance Technicians at assigned properties.*
6. Recommend disciplinary action and training for underperformers.*
7. Review existing policies and practices and provide process improvement recommendations.*
8. Develop ongoing training and mentorship curriculum to enhance site-staff skills and competencies*
9. Work with Community Manager to meet and exceed the needs of the property.*
10. Maintain building by performing minor and routine painting, plumbing, construction, janitorial, and other related maintenance activities when required.
11. Ensure that all repairs are handled in a timely and appropriate manner.
12. Work with the Community Manager in managing all maintenance-related and capital improvement activities within an assigned property.
13. Initiate, perform, and assist maintenance projects up to $5,000; PM approval needed for anything in excess of $300.
14. Assist in developing scopes of work for small improvements/services and seek out qualified contractors to bid the work.
15. Clean and turnover vacant apartments to include all actions necessary to make the apartment rent-ready for the next tenant when required.
16. Notify the Community Manager of safety related issues and lease agreement violations.
17. Develop and maintain relationships with vendors, negotiate pricing, collaborate on approved vendor list, keep vendor list updated, and publish the list for the properties.
18. Conduct move-out inspections and reporting, check smoke detectors on a regular basis to ensure proper operation, and perform other inspections when required.
19. Assist team leaders in carrying out the implementation of various policies, standards, procedures, and programs relating to the overall maintenance and upkeep of the properties.
20. Accompany site staff during regular preventative maintenance inspections of all units as needed.
21. Assist in setting specifications, solicit bids, review independent contractor qualifications, and monitor performance to ensure conformance to contract specifications for major renovations or repairs.
22. Regular and reliable attendance during scheduled hours*
23. Other duties may be assigned.
* Essential Functions
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate's degree (A.A.) or equivalent from two-year college or technical school and 3-5 years related experience and/or training; or equivalent combination of education and experience.
Certifications, Licenses, and Registrations
Valid Driver’s License and insurance is required.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is frequently required to stand. The employee is occasionally required to sit. The employee must regularly lift and/or move 50-75 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Tool Requirement
Cascade requires that in this Maintenance position, the employees supply their own tools to perform maintenance work at worksites. A list of required tools to perform the basic maintenance functions of the job description must be able to be obtain within 60 days of employment.
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